FAQ
The questions buyers actually ask.
Siting, power, regulation, service and commercial structure — answered as far as the facts allow.
Answers
Frequently asked questions.
01What shielding does it need?+
Less than a conventional MRI, but not none. Instead of a room built on site, the RF shielding is a modular Faraday enclosure — around 12 m² on the limb system, against the 30 m² class a conventional scanner needs — and the enclosure installs in about three days. Ambient noise is also measured with sensing coils and cancelled in real time, which is what keeps the enclosure this small. The exact requirement for your site is confirmed after a survey.
02What power supply does it need?+
Single-phase power. A dedicated double-circuit supply is not required.
03Does the magnet need liquid helium or a compressor?+
No. The magnet is a permanent magnet — no cryogen, no quench risk, no cryogenic service contract.
04Does the floor need reinforcing?+
In most sites, no. Floor loading figures for each model are listed on its specification sheet, and we will review your site drawings before installation.
05How does the energy use compare with a conventional MRI?+
The gap is larger than the field strength suggests. Published figures for a 30-minute ankle protocol give 6.5 kWh at 0.55T against 10 kWh at 1.5T and 20 kWh at 3T — and a permanent magnet has no cryogenic compressor drawing power around the clock, which is where most of a conventional system's consumption sits (a 1.5T or 3T scanner typically uses 90,000–130,000 kWh a year including cooling). Source: Journal of Cardiovascular Magnetic Resonance, 2025.
06Why would a clinic want a dedicated scanner rather than using the hospital's?+
Because that is where the volume is. Musculoskeletal and spine studies accounted for 42% of all MRI examinations in England in 2023/24 — 26% spine and 16% limbs. Those studies compete for the same scanner as everything else, and they wait. A dedicated extremity system removes the queue, and it images the joint under load rather than supine, which is the difference published orthopaedic work measures. Sources: NHS England Diagnostic Imaging Dataset, via Clinical Radiology (2025); Skeletal Radiology.
07Can horses be scanned standing, without general anaesthesia?+
That is how equine low-field MRI is normally done. Dedicated standing systems are built around a 0.27T open permanent magnet, and the veterinary literature describes them as requiring sedation only — where high-field imaging of a horse requires general anaesthesia. Our veterinary configuration follows that form: an open-gap permanent magnet with hoof and fetlock coils for the distal limb. Sources: Veterinary Radiology & Ultrasound (2009); PLOS ONE (2019).
08What is the current regulatory status?+
Cleared configurations vary by market. The current status for your market is confirmed in writing on request — including where an application is still in progress.
09Can the system be installed on an upper floor or in a vehicle?+
Yes. That is the point of the architecture — the system is designed for installation above ground level and for trailer or vehicle integration.
10How long does installation take?+
TBC — installation and commissioning time depends on the configuration and site conditions. We will give you a schedule with the proposal.
11What are the warranty terms?+
TBC — warranty duration and coverage are set out in the supply agreement and vary by market.
12How quickly can a service engineer reach us?+
TBC — response times depend on your region and the local service arrangement. This is confirmed per territory.
13Are spare parts available locally?+
TBC — spare-part stocking and lead times are confirmed per territory.
14Can we lease instead of buying?+
Yes. Purchase, lease, distributorship and reseller arrangements are all available — see Ways to Work With Us.
15Can you provide the system and we provide the site?+
Yes. The Equipment + Venue Partnership is exactly that: one party provides the system, the other provides the site and the operation, with returns shared as agreed.
16Do you sell to veterinary practices?+
Yes. In veterinary use no medical device registration applies, which makes veterinary imaging the fastest path to a working installation in many markets.
17What image quality can low field achieve?+
Published clinical work at low field reports agreement with high-field results across a number of indications. The relevant figures, with sources, are in the Evolution & Outlook section.
18Is any of the AI function a diagnostic device?+
Reconstruction is an engineering function that improves image quality. Assisted reading is intended as decision support — the output prompts a qualified reader rather than replacing them. Regulatory status for each function is confirmed per market.
19What does the system cost?+
Configuration and territorial factors change the answer substantially, so pricing is quoted per project. Contact us with your requirements and we will prepare a proposal.
Question not answered here?
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